Privacy Policy
Introduction
Welcome to https://smart-marmalade-cats.scoopsurge.com (hereafter referred to as “Smart Marmalade Cats,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our applications, and engaging with our services.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://smart-marmalade-cats.scoopsurge.com.
- All applications, software, and digital products developed or maintained by us.
- Services offered through our platform.
- Any interactions between users and our online services.
Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These external entities have their own privacy policies governing data collection and usage, which we encourage you to review.
Processing Activities
This Privacy Policy outlines the ways in which we process personal data when:
- You register an account and use our applications and services as an authorized user.
- You visit our websites linked to this policy.
- You subscribe to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).
Personal Data Collection
We collect various categories of personal data, which include:
- Account Information: Details required for account creation and management, such as name, user name, email address, and password.
- Payment Information: Transaction details needed for processing purchases, including credit card numbers, billing addresses, and payment history.
- Financial Information: Data related to your financial status, income, or investment preferences (if provided).
- Purchase Information: Records of products or services you have purchased from us, along with order history.
- Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
- Location Data: Information about your geographical location when you interact with our services (with your consent).
- Feedback: Opinions, suggestions, or reviews you share with us regarding our products or services.
- Social Media Information: Data from social media platforms when you connect your accounts to our services.
- Product Information: Details about the products you view, search for, or purchase on our website.
We collect this data through multiple channels: user input forms, account settings, order processes, analytics tools, and third-party integrations. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.
Cookies
We employ cookies to enhance your experience on our website and for analytical purposes:
- Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling login sessions.
- Preference Cookies: Used to store user preferences, like language settings or display options.
- Analytics Cookies: Help us analyze user behavior, track trends, and measure the effectiveness of our website and services.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.
Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once the data’s purpose has been met, we securely delete or anonymize the information in accordance with our data retention policies.
Security Measures
Smart Marmalade Cats implements robust security measures to protect your personal data:
- Encryption: We utilize industry-standard encryption protocols for secure data transmission and storage.
- Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process sensitive data on our behalf.
- Access Controls: Our internal systems have access controls in place to restrict unauthorized personnel from accessing confidential information.
Children’s Privacy
We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.
Your Rights
Depending on your jurisdiction, you may have specific rights regarding your personal data:
- Access: The right to request access to the personal data we hold about you.
- Rectification: The right to request corrections if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
- Restriction: The right to limit the processing of your personal data for specific purposes.
- Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
- Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
- Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
- Appeals/Complaints: You can file appeals or complaints with relevant data protection authorities if you believe your privacy rights have been violated.
To exercise these rights, please reach out to our Data Protection Officer via the contact details provided below.
Changes to Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for the latest information.
Contact Information
For any questions regarding privacy, data protection, or to exercise your rights, please contact us:
- Email: [email protected]
- Mailing Address: Smart Marmalade Cats, Privacy Team, [Your Address]